Please review our Welcome and Key points before applying.
SUMMARY: The Donor Management Coordinator (DMC) is responsible for the creation and maintenance of donor records, the processing of donations, the generation of donor correspondence and the production of financial and management reports involving donations. The DMC also provides administrative support to development team members and performs a variety of general administrative tasks. The DMC regularly exercises discretion and independent judgment and often executes assignments under minimal supervision. Full-time, excellent benefits per Employee Handbook, starting up to $15/hour DOE.
COTS is an Equal Opportunity Employer. We love diversity in our workplace!
COTS is a drug and alcohol free workplace environment. Pre-screening for substance abuse is required.
• Database management
• Donation processing including data entry, thank-you letter production/mailing, filing
• Generation of regular and ad hoc reports of donations received for accounting and management
• Tracking, billing and reporting on multi-year pledges
• Supporting the Assistant Development Director in organizing regular community educational and fundraising events
• Supporting the Development Officer with direct mail solicitations
• Miscellaneous general administrative tasks as time permits
SUPERVISORY RESPONSIBILITIES:
• May supervise volunteers in routine tasks or special projects approved by Development Team.
GENERAL REQUIREMENTS: The individual must exhibit attention to detail and versatility in handling many different projects simultaneously. Good organizational and office skills, including proficiency with Windows-based office software, are a necessity. Experience with database management systems highly desirable. Desire to fully understand and take full ownership of donor database management process is necessary. Helpful and effective phone, mail and in-person communication skills are also required. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Unless otherwise stated in writing signed by the Executive Director, driving is required for this position. Typical destinations may include other COTS offices and service locations, local stores and businesses and other local providers of services. Candidate must pass a Driving Record Check, possess a valid California Drivers License and provide acceptable proof of insurability for the required amounts and limits.
EDUCATION AND/OR EXPERIENCE: Minimum of 3+ years experience in administrative support and/or database management. AA Degree or three years related experience and/or training; or equivalent combination of education and experience. BA/BS degree desirable. Fundraising or community outreach experience preferred.
LANGUAGE SKILLS: Ability to assist in writing reports, grants, business correspondence. Ability to effectively present information and respond to questions from staff, homeless guests, and general public.
MATH SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY: Ability to apply commonsense understanding to carry out detailed written and oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS: Valid California Driver's license.
OTHER SKILLS AND ABILITIES: Ability to create and edit documents with Microsoft Word for Windows, Excel, email and database programs is mandatory. Ability to perform computer-based research using Internet and other resources. Layout ability in Publisher, Quark, InDesign or other publishing software is highly desirable.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.
Please send resume and cover letter to Cat Cvengros. Thanks!